Email or Call Us: 720.401.5820

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Frequently Asked Questions

Visual Security installs a wide variety of security systems from all the leading manufacturers.

Each project is unique in its depth and breadth. Length of runs, number of cameras, separate locations/floors, materials and infrastructure all play a part in the final project cost. Our site analysis and estimate will provide a line item report of materials and labor costs.

All Visual Security products and labor come with a one-year warranty. We also offer an extended warranty on parts and labor, at an additional cost. If you have further questions or would like more information on the products and services we offer, please feel free to contact us today.

Yes, we have technicians available to work after business hours, ensuring your security installation gets completed on schedule, without interrupting your daily operations.

While our primary focus is on the commercial side, we have completed installation for residential customers. Contact us and let’s see if we can work with you.

After we have done a site survey or phone survey with you, we will provide a written estimate. The estimate will be the cost of the system we had discussed with you. It will be a complete with absolutely zero surprises. If you need things changed when we install your system, the cost will also change from the estimate.

Yes, we pride ourselves on both our customer service and our business professionalism. Doing things the right way is just our everyday.

That’s easy. Just fill out our contact form on the website, give us a call, or send us an email. One of our team members will reach back out to you shortly.

If you think you have a bad part or product, contact our technical support department and we will work with you to determine why the part has failed. If we have found the part is faulty, we will provide you with a return shipping label. Warranty items are handled through Visual Security. You will not have to deal with the manufacturer. We take care of everything for you.

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